You can reach a customer service representative by web chat or by scheduling an appointment through the My Health Benefits enrollment website at https://www.yourbenefitsresources.com/tapestry. You can also call the My Health Benefits Center at 1.833.692.6387 (1.833.MYBNFTS) from 9AM-6PM ET Monday through Friday. If you don’t connect with a representative right away, you will be given the option to save your place in line and be called back once a representative is available. Health Pros are also available to assist with tough issues like claims and billing disputes. Questions About Coverage? Start by contacting the insurance carrier directly. They know their coverage rules best. If you enrolled in a Bronze Plus or Silver medical coverage level, check out the HSA User's Guide (PDF) for additional contacts during the year.